Taproom Shift Supervisor (Santa Barbara)
Who We Are:
Founded in Ventura, California in 2015, we believe that people should drink great beer! And we love that we get to craft great beer amongst a landscape and community that inspires us. Our team is made up of talented and passionate folks who share our values: quality, craftsmanship, and community spirit. This means we use the freshest ingredients, we work with the most skilled brewers around, and we thrive on uplifting and unifying our community. As we continue to grow, we’re eager to find amazing folks to contribute their talents to our evolving products, culture, and community.
Who We Are Looking For:
A motivated Taproom Shift Supervisor(TSS) for our Santa Barbara location. This fast-growing team values hard work and a vibrant company culture. The primary responsibilities of the TSS will be to assist with managing the taproom's daily activities and employees.
This position assists the Regional Taproom Manager (RTM) with overseeing Beertenders and checking in with customers and employees to ensure customer service and quality standards are met. This employee reports to the RTM and is the supervisor on duty when the RTM is not on site. This employee can delegate tasks, may be the point person for the execution of taproom events, and must be a self-starter. When time permits, this position circulates the taproom to engage with customers and complete any tasks delegated to them by RTM.
Essential Duties and Responsibilities:
- Delegate side-work to employees when it’s slower to keep taprooms clean and organized
- Responsible for submitting twice-weekly inventory to maintain an accurate delivery schedule
- IT troubleshooting as it pertains to FOH functionality (Know how to troubleshoot POS, WiFi, etc)
- Complete incident reports for all taproom incidents in a timely manner
- Draft/Coldbox Maintenance, keeping Coldbox clean and organized
- Restock inventory weekly and maintain accurate inventory in POS
- Display leadership skills and make sure the taproom is running efficiently
- Keep customer service standards high and maintain that staff is staying busy during downtimes
- 3+ years of hospitality experience
- Must be flexible to pick up shifts at other locations when needed
- Knowledge of basic troubleshooting for draft systems, glass rinsers, crowler machine
- Must be able to attend Supervisor meetings once per quarter at other taprooms (Ventura/Ojai/Camarillo)
Pay and Benefits:
This is a full-time (30 hours minimum) position at $18 + tips (during bartending shifts). All credit card tips are paid out on each paycheck bi-weekly and all cash tips are disbursed at the end of the night.
- $18 + tips
- Dental, Vision and Medical Benefits
- 401K Program
- Accrued PTO & Paid Holidays
- 2 Hours Per Month Paid Community Service/Volunteer Work
- Beer & Merch Perks
Topa Topa Brewing Co. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. All employment decisions are based on merit and business needs and all are encouraged to apply!